Apprentice Pensions Administrator

Salary: If you are under 18 years the salary is £9.60 per hour (£18,470 per annum); for those 18 years and older the salary is £12 per hour (£23,151 per annum) for a 37 hours week.

Hours Per Week: 37.

Join Our Team as a Pensions Apprentice!

Are you looking to kick-start your career in the world of finance and administration? Do you have a passion for numbers and a keen eye for detail? If so, we have the perfect opportunity for you!

What will I be doing?

As a Pensions Apprentice, you'll have the opportunity to learn and develop essential skills in pension administration while contributing to the efficient administration of the Local Government Pension Scheme (LGPS). You'll work alongside experienced professionals in our Pensions Team, receiving training and guidance to support your growth and development.

You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):

1. Assisting with the administration of the Local Government Pension Scheme (LGPS) by answering telephone enquiries, responding to emails and undertaking pension member one to ones.
2. Providing administrative support in maintaining accurate records of pension scheme members, ensuring compliance with data protection regulations.
3. Collaborating with team members to respond to pension-related queries from scheme members, employers, and external stakeholders.
4. Participate in other pension related activities including year end, outsourcing of Council services and pension related matters arising from the Council’s change programme.

Bristol City Council is a vibrant and inclusive local authority dedicated to serving the residents and businesses of Bristol. We are committed to innovation, diversity, and community engagement, and we're looking for talented individuals to join our pensions team and help us assist with resolving employees pension issues.

What do I need to have?

1. Very good numeracy skills. Functional Skills Level 2 in Maths and English (or equivalent), which is a Grade C or 4 GCSE.
2. Ability to manage time effectively, by organising and prioritising tasks in order to achieve deadlines.
3. Very good communication skills both verbally and in writing to communicate with officers at all levels in the organisation.
4. Proficiency in Microsoft Office suite (Word, Excel, Outlook).
5. Research, investigation and numeracy skills to answer pension queries.
6. Commitment to own personal development including completion of appropriate pension courses.

Why Join Bristol City Council 

1. Career Development: We are committed to investing in your development and providing opportunities for progression within the organization. As a Pensions Apprentice, you'll gain valuable experience and receive training to support your career aspirations.
2. Supportive Environment: You'll be part of a supportive team environment where you'll receive guidance and mentorship from experienced professionals in pension administration.
3. Contribute to Public Service: By supporting the administration of the LGPS, you'll play a crucial role in ensuring the financial security of scheme members and contributing to public service delivery.
4. Apprenticeship Program: Our apprenticeship program offers a structured learning environment with the opportunity to gain recognized qualifications while earning a competitive salary.
5. Inclusive Culture: We celebrate diversity and inclusivity and strive to create a workplace where all employees feel valued, respected, and empowered to succeed.

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our role's hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice – mixing both home and office working.

Join us and you will receive membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you will be working in a supportive environment where you will have the chance to make Bristol a better place and contribute to its future.

Applying for an apprenticeship

To apply for an adult apprenticeship, you must be aged 16 years or over, at the start of employment with qualifications in English and Maths. If you do not have these, then you must be prepared to study for the Function Skills Level 2 in both subjects alongside your apprenticeship.

How do I apply?

If you share our values and are ready to be part of our exciting journey, please select the apply button below.

To be shortlisted for interview you will need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

Additional Information

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young People, Black, Asian and Minority Ethnic/Disabled/Male/Female/LGBTQ+ candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.