Support Worker, High Support Accommodation Service

Hours: Can be adapted to suit successful candidates, up to 37 hours per week

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and other support needs. Our goal is to inspire hope and deliver change for everybody and every community we work with.

Shifts to cover:

Weekday Full time: Mon-Fri 9-5pm @ Homefield Court

Night shifts: Weds-Sun 9.45pm-9.15am @ Tollhouse Court

Weekends: Sat & Sun 9am-10pm @ Tollhouse Court

The Person:

Are you passionate about supporting people who have experienced complex challenges in life to thrive? Are you caring, compassionate and resilient? Do you have experience of supporting people to sustain housing and tenancies? Would you enjoy being a part of a dynamic and diverse team?

We have an exciting opportunity for someone who is eager to enable clients with complex needs to move towards recovery. As a Support Worker in our High Support Accommodation Service, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.

The Role:

The aim of a Support Worker is to deliver person-centred support to clients who are on a journey to recovery and who live in our High Support Accommodation. Working in a psychologically, adversity and trauma informed way, this includes:

• Holding a caseload of complex clients who you meet 1:1 at least weekly
• Developing and facilitating groups and activities for clients
• Developing support plans and working creatively with clients
• Maintaining detailed case notes
• Helping clients to develop new skills and independence
• Helping clients to manage income and reduce debt
• Responding to incidents and ensuring accurate reporting
• Promoting the safety and wellbeing of clients
• Supporting the housing team to effectively manage the building
• Championing hope and courage