Health Visiting Administrator

Could you be our next team administrator to support our Health Visiting Service?

The Health Visiting Service is a workforce of specialist community public health nurses who provide information, support, and access to interventions to families with children in the first years of life andhelp empower parents to make decisions that affect their family's future health and wellbeing.This service is led by health visitors and supported by a skill mix team. The service is central to delivering public health outcomes for children.

Main duties of the job

As part of the administration team your main duties will be;

• General office duties including opening and distributing mail, sending out mail and sending typed reports/clinic letters.
• Data entry of information into pre-populated templates using EMIS and other clinical systems.
• Liaising with clients, and other agencies to make appointments on behalf of and at the request of the Health Visiting Team.
• Respond to client enquiries which could be written, face to face or via the telephone.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Person Specification

Skills, Experience and Knowledge.

Essential

• Computer literacy including Microsoft Word, Outlook, Microsoft Teams, and Excel, ordering systems and data collection.
• Previous administration experience dealing with telephone enquiries, correspondence, and office administration.
• Excellent organisational and prioritisation skills.
• Experience and understanding of dealing with sensitive and confidential information.
• Experience of team working.
• Excellent communication skills and professional telephone manner.

Desirable

• Knowledge of patient administration systems such as EMIS, Microsoft and Power BI.
• An understanding of Equality and Diversity policies.
• Knowledge and awareness of the Data Protection Act and understanding of the compliance with the General Data Protection Regulations 2018.
• Qualifications & Training Required

Essential

• Good standard of education at GCSE level (9-4/A-C) including English language and Maths or equivalent.

Desirable

• NVQ 2/3 in Business Administration.
• Typing qualification to RSA Level 2.