Retail Shop Manager

As one of our Shop Managers will be supported by experienced and knowledgeable team members and you will be able to develop and build strong relationships with customers and volunteers. This is an exciting opportunity for an enthusiastic, creative, and motivated individual to join the team as Store Manager based at our very successful Brislington shop. You will enjoy one of the most diverse, career building and rewarding roles in retail! 

The details:

• Working hours: 37.5 hours per week, 5 in 6 days  
• Salary: £24,714 - £26,279 FTE per annum, dependant on experience
• Permanent position 

Key responsibilities:

• Delivering consistently high retail and customer service standards
• Actively supporting and demonstrating our values through your role
• Leading, coaching and managing staff and volunteers
• To achieve and optimise sales and targets
• To create and maintain a positive working environment for staff and volunteers
• Promotion of diversity and gender rights

What we are looking for:

• Ideally, you will bring previous retail experience, gained at managerial / supervisory level
• Commercial awareness and demonstrable experience of managing and leading a team; delivering outstanding customer service would be equally advantageous
• A genuine interest in fashion and charity retail
• Ability to earn trust, motivate, build rapport and provide leadership 
• High levels of organisation with a proactive approach
• Open and adaptable to change and able to support others through it
• IT literacy and numeracy skills. Using email systems and online resources; use and understand basic spreadsheets

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could just be what we're looking for!

We will review applications as they come in and therefore we may close the vacancy before the closing date, so candidates are advised to apply early.

We believe in equality of opportunity and understand the value of a diverse mix of talented people that is representative of our community. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender or disability.

About Us

St Peter's Hospice is a well-loved hospice that provides extensive inpatient and community services, in Bristol and the surrounding areas. Every year St Peter's Hospice makes a difference in the lives of thousands of patients and their families when it matters most.  

Many of our staff work directly with patients and their families in nursing, health care and medical jobs. Others raise money to support patient care through our chain of over 40 charity shops and our fundraising activities. We also have a significant number of staff working in varied office-based roles. 

Our aim is to provide an inclusive, safe and healthy workplace that boosts creativity and motivation. 

Our Inpatient Unit is a state-of-the-art centre of clinical excellence, that was built with the generous support of the people of Bristol. Beyond our Inpatient Unit, you'll find our team in homes and on the phone 24/7. More recently in response to the pandemic we have moved some services online to continue support for our patients. 

The Hospice is also a centre of educational excellence and we teach other healthcare professionals about how to care for people at the end of their lives, supporting the NHS and care homes provide end of life care.