Resourcing Manager – Temporary Staffing

Hours: Full time - 37.5 hours per week

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

The People team are seeking an exceptional operational leader to join the Temporary Staffing team at University Hospitals Bristol and Weston NHS Foundation Trust.

This is an exciting time to join the Temporary Staffing service and work alongside highly motivated and engaging resourcing professionals as we develop and transform our customer-focused resourcing services to meet the needs of the Trust and local population across the wider regional footprint.

Main duties of the job

The Resourcing Manager (Temporary Staffing) is an integral role in providing leadership to achieve a proactive, high quality, high performance, professional service for the booking and management of all temporary workers across the Trust. This is in line with the Temporary Staffing standard operating procedure (SOP), NHS England requirements and the legal and mandatory requirements covering bank & agency workers.

To proactively work with the Divisional teams and Heads of service to support the development of robust processes for the requesting of temporary staff and to play an active role in the creation of strategies that identify future trends and demand planning for all staff groups/Divisions.

This role will lead identified and agreed service improvement initiatives/projects both at Trust level and through collaboration as part of the APC and BNSSG system workstream aligned to temporary workforce. The postholder will be responsible and accountable for the operational performance of the Temporary Staffing service using key performance indicators and production of weekly and monthly dashboards, NHS England reports and validation/authorisation of invoices.

The postholder will evaluate the service provided to Divisions and meet regularly with users to review the service and work to further develop monitoring mechanisms against which the Temporary Staffing service performance can be measured.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Person specification

Knowledge and Experience

Essential criteria

• Degree level education or above
• Operational Management qualification or 2yrs experience at Operational Manager
• Able to demonstrate first rate management and organisational skills. Able to work independently and as part of a multi-disciplinary team
• Experience of team working to achieve deadlines and objectives
• Experience of taking responsibility for managing workload

Desirable criteria

• Registered healthcare professional
• Excellent customer service experience including handling complex queries, complaints and sensitive information
• Recent or current NHS experience
• Experience of contributing to strategic level working

Qualifications and Training

Essential criteria

• Operational Management / Leadership qualification
• Master’s degree or equivalent level of equivalent experience in a senior management role

Skills and Abilities

Essential criteria

• Excellent communication skills (verbal& written) with colleagues, internal and external customers and stakeholders
• Ability to problem solve and use initiative
• Proven ability for accuracy in written and verbal information
• Ability to work under pressure and maintain a customer-service focus despite conflicting demands.(
• Basic IT skills
• Reliable and capable of working with confidential and sensitive
• Interpersonal skills

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you .