Senior Business Support Assistant

About the opportunity

As the Senior Business Support Assistant to the Leader of the People and Places Data Team and COO, you will provide comprehensive administrative and operational support, ensuring the smooth running of the both teams activities. You will be instrumental in coordinating projects, managing communications, and facilitating interactions with stakeholders across the bank. This role demands a high level of professionalism, confidentiality, and the ability to anticipate needs in a fast-paced environment.

So what would you be doing for us?

Administrative Support:

• Manage the leader’s calendar, schedule meetings, and coordinate travel arrangements.
• Prepare, edit, and distribute meeting agendas, presentations, and reports.
• Handle correspondence and communications on behalf of the team leader.

Project Coordination:

• Assist in the planning, execution, and monitoring of projects executed by the Data and COO teams in the People and Places function.
• Track project timelines, deliverables, and ensure adherence to deadlines.
• Coordinate with internal and external stakeholders to gather and disseminate information.

Communication:

• Act as a liaison between the data and COO team leaders and other departments within the bank.
• Facilitate clear and timely communication of priorities and expectations.
• Draft and proofread emails, memos, and other documents.

Operational Efficiency:

• Identify opportunities to streamline processes and improve administrative workflows.
• Assist in the implementation of new tools and technologies to enhance team productivity.
• Ensure compliance with bank policies and procedures.

Skills and experience:

• Proven experience in an administrative or assistant role, preferably within a financial or data-driven environment.
• Strong organisational and multitasking skills with meticulous attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Proactive and self-motivated with a positive attitude.
• Strong problem-solving skills and the ability to think critically.
• Excellent interpersonal skills and the ability to build relationships at all levels.
• Adaptable and able to thrive in a fast-paced and evolving environment.
• Commitment to continuous learning and professional development.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies