Hours and Rota:37.5 hours per week. As an Assistant Manager you will work 8am - 4pm Monday to Friday open to potential weekend shifts (in case needs to cover)
Salary: £31,800 - £37,400 + bonus + benefits (depending on experience)
The Role:
The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the General Manager in the day-to-day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.
We are Unite Students, a progressive FTSE 100 company, and the leading provider of purpose-built student accommodation in the UK. Unite Students has moved into Build to Rent to pilot a move into the private professionla rental market. This pilot BTR investment offers the opportunity to test our operational capability in the sector and understand the potential synergies with our student business.
Responsibilities:
- Acts as a role model at all times by demonstrating the core values.
- Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings.
- Actively participates in the leasing process by generating and montiroing traffic, qualifying prospects, preparaing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.
- Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date.
- Actively seeks interaction with residents to proactively seek to improve service delivery.
- Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues.
- Oversees on-site enquiries, ensuring an appropriate inventory of "ready" apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
- Ensures advertising and promotional activites are effectively implemented.
- Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
- Stays informed about current market and competitor conditions that may impact the communitys occupancy and results.
What you`ll get in return:
- A discretionary annual bonus so you can share in the company`s success
- 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
- A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
- Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
- Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
- Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students
Founded in 1991, Unite Students is a FTSE 100 business and the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students and residents calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.
