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Registered Home Manager - Bristol

Full Time
Job Sector:
Administration / Office Work
Bristol, Bristol City Centre
Salary description:
Competitive Salary
Start Date:
As soon as possible
Meadowcare Home
Job Ref:

Registered Home Manager - Bristol

Skills, Knowledge & Qualifications
Minimum of 3 years’ experience as a Registered Manager within a nursing/ dementia setting.
Level 5 Management in Health & Social Care.
Ability to manage pressure and conflicting demands, and prioritise tasks.
Friendly, confident, well-presented and customer-focused.
Ability to communicate effectively at all levels.
Ability to communicate routine information that requires diplomacy, tact and persuasive skills.
Commitment to customer care and excellence in service.
Team player
Genuine interest in working with the relevant Client group.
Ability to provide advice and guidance in well-established situations and identify new solutions.
Ability to work within CQC legislation framework, changes and best-practice.

Ability to work on own initiative.
Business acumen.
Care for the Elderly experience / qualification.

Job Purpose:
As the Registered Home Manager, you are responsible for the daily management of the Home. You will promote a caring environment for Clients through high standards of professional practice that will be conducive to the needs of the Clients. You will ensure that each Client receives care appropriate to their individual needs and implement and exceed the requirements of the Health and Social Care Act 2008 (Regulated Activities 2014).

Your duties and responsibilities will include:
Deciding whether or not the Home is able to meet the personal care needs of any prospective Client.
Making or contributing to the assessment of need of each Client in conjunction with the Client, relevant professional agencies and, where appropriate, the Client’s family.
Developing a Care Plan which provides a satisfactory quality of life for that person in conjunction with the statutory contract with the referring agency and Care Plan, and ensuring compliance with care programmes.
Ensuring that adequate arrangements for the assessment and admission of new Clients are made in accordance with the fundamental standards.
Ensuring that the emotional, spiritual, physical, medical and material needs of the Clients are recognised, assessed and met.
Ensuring all Staff Members contribute to the best of their ability to the efficient running of the Home, and to the creation of an atmosphere conductive to the best interests of Clients.
Interacting with Clients to ensure that their health care needs are being met and resolving any problems where appropriate.
Ensuring the provision of care which may include terminal care, in partnership with GPs and in consultation with visiting Consultants.
Reporting any ill-health amongst Clients and making requests for GP / Professional visits where necessary.
Ensuring meals are of sufficient quantity and good quality, and that Client’s dietary needs are met.
Undertaking general nursing work and personal care as appropriate.
Supporting Clients in the taking of decisions in matters which affect their lifestyle.
Ensuring the provision of health care arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication.
Monitoring Care Plans, Minimum Data Set, drug records, Social Services reviews, Staff time and attendance records and Staff development and appraisal records.
Auditing Care Plan documentation, to ensure best practice.
Practicing maximum integrity in all dealings with Clients' personal affairs, and avoiding abuse of the privileged relationship that exists with Clients.

Managing the day to day running of the Home.
Assisting the Company in the planning and provision of the service.
Ensuring that all the conditions of registration and all other statutory regulations are complied with in the Home.
Responsibility for the efficient management of the domestic character of the Home which includes the following:
- Planning menus with Clients and Staff.
- Ensuring that good standards of food presentation are maintained.
- Ensuring that supplies are ordered and regularly reviewed and audited.
- Ensuring that exceptional standards of hygiene and cleanliness are maintained throughout the Home including Staff Room, Kitchen, Treatment Room and Laundry.
Familiarity with the appropriate fees of the local authority(s) or the fees if the Client is not in receipt of local authority assistance.
Endeavouring to fill any Client vacancy by liaising with Social Services and health authorities / boards and assessing / selecting suitable Clients. (These places are to be offered within the normal terms of residency and the fee structure in operation within the Home at the time).
Developing systems of management and control.

Maintaining effective communications with the General Manager and Directors of the Company.
Maintaining effective communications with Clients, Relatives, Staff Members, and any other concerned bodies.
Promoting relationships which enable each Client to participate in social activities within the Home and in the life of the local community to the maximum of their ability.
Working with other professionals to develop specialist services.
Arranging Staff meetings (which should always be minuted).
Participating in the evaluation and review of policies and procedures as and when required.
Obtaining a report from the Person in Charge regarding any incident / accident, and the status of any Clients whose care / health is causing concern.
Supervising visits and liaising with GPs in order to establish a good relationship between GPs / Health Care Professionals and the Home.
Ensuring a clear and concise Handover Report is given to all Staff Members.
Arranging / participating in Staff and Client meetings as and when required.
Providing the Directors of the Company with a monthly management report (template provided).

Budgetary / Financial Control:
Managing, monitoring and maintaining budgets.
Ensuring that all commodities used in and around the Home are sensibly conserved by all Staff Members
Providing the Directors of the Company with a monthly report / audit on the current operation of the Home.
Maintaining with the Directors of the Company, a list of potential Clients and referring agencies together with possible fee levels.

Human Resources (HR):
Adhering to, and implementing, all HR policies and procedures.
Endeavouring to fill any Staff vacancy by advertising in the job centre or local newspapers. Interviewing for new Staff Members as and when required, in line with the Company’s Recruitment policy.
Ensuring DBS and ISA checks, references, the provision of job descriptions and contracts to all employees (in conjunction with company policy and current legislation).
Organising and planning staffing rotas to ensure compliance with minimum standards as prescribed by the Company taking into account 24 hour dependency levels and ensuring that the rota system is understood by all.
Maintaining correct records of working hours of all Staff Members.
Ensuring the accuracy of information (provided by time sheets and / or other time recording methods) given to Accountants responsible for calculating monthly salaries and collateral information including sick pay, maternity pay and other essential data relating to an employee’s working time.
Monitoring sickness and absence and putting into action Company disciplinary procedures when applicable in conjunction with the Directors’ of the Company.
Ensuring all Staff Members are aware of the Company’s Whistle-blowing procedure.
Implementing and managing the Company’s Discipline and Dismissal policies and procedures, and Grievance policies and procedures (in conjunction with the Deputy Home Manager, where appropriate).
Formal supervision / appraisal of Staff Members in line with Company policy and the requirements of the Health and Social Care Act 2008 (Regulated Activities 2014), and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.
Ensuring that training needs are identified and met in conjunction with the Training Manager, external training agencies and consultants.
Implementing and initiating training for all Staff Members on the Company’s Equal Opportunities policy.
Organising workload by forward planning Off-Duties to ensure that there is sufficient Staff cover, and dealing with problems where necessary.

Actively marketing the Home and promoting a positive personal / professional profile within the local community, and ensuring the good reputation of the Home at all times.
Providing all relevant information and leaflets to prospective new Clients and to make appointments and show them and their Relatives around the Home.
Ensuring the Home is attractively presented, and odour free, at all times, in line with the Company’s attention to detail philosophy.
Ensuring a viewing room is suitably presented and available at all times (unless Home is fully occupied).

Training & Development:
Supervising and instructing junior and new Staff Members in all aspects of their work in the Home, giving help and guidance where appropriate and assisting in keeping records up to date. Ensure that new staff have access to, and complete the Care Certificate within 12 weeks of employment.
Maintaining and improving professional knowledge and competence.
Attending mandatory training days / courses, on or off site, as and when required.

Health & Safety:
Undertaking the risk management (in conjunction with others) of Clients or potential Clients in the care of the Company and helping to develop systems to monitor same.
Reporting immediately to a Director of the Company any illness of an infectious nature or accident incurred by a Client, colleague, self or another.
Ensuring that legislation and regulations concerning Environmental Health, Infection Control, Building Control, Planning and Health and

Company Description

Meadows Care looks after children and young people who cannot remain in their family homes and need specialised care. The care we provide is delivered in partnership with our young people, with their local authorities and with the community.
We have an amazing staff team who care for our young people 24 hours a day, 365 days a year. Staff are our best asset and we value their hard work, dedication to the young people and commitment to the company.

Closing Date:

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