Insurance Account Handler

Full Time
Job Sector:
Bristol North / South Gloucestershire
Salary description:
Start Date:
Job Ref:

Insurance Account Handler
Full time

Role overview:

PIB Insurance Brokers is one of a growing family of businesses within the wider PIB Group which is bringing together companies and individuals recognised as leaders in their markets for their specialist knowledge and expertise. We operate from a growing network of offices with over 25 locations across London, the Midlands, Scotland, East Anglia and the South West, as well as Guernsey.

The Role:

PIB Insurance Brokers are now recruiting for an Account Handler to work from our Gloucester office. We are looking for an individual with a minimum of 1 year's personal lines insurance experience and a general interest in this area to expand and build their career.


- To develop and broke a portfolio of profitable general insurance business
- To manage the provision of insurance cover for both prospective and existing customers in a customer focused and compliant manner and within agreed service standards and timescales;
- To manage the renewal, mid-term adjustments and lapsed policy processes ensuring that all customers are dealt with in a professional manner within the remit of the compliance procedures
- Provide support to Unit Manager at customer meetings ensuring client documentation is accurate and any subsequent action points are carried out.
- Ensure that all inbound or outbound calls are answered to agreed service levels,
- Acquire, maintain and record an accurate level of appropriate product and regulatory knowledge and skill as is appropriate for the role.


- Proven track record of working within a Customer Service environment
- Effective ability to use verbal and listening skills to aid communication and negotiation techniques.
- Ability to work independently and as part of a team. Effective time management and ability to prioritise workload.
- Good planning, organisation, time management and prioritisation skills.
- Minimum 1 years Insurance experience

Full Job Description available on request.

Further information:

Collaboration is at the heart of everything we do. We believe that working together as one team across the Group is better for our customers, our businesses, and our employees, we offer excellent rates of pay, fantastic benefits and excellent career opportunities.

Our employee's success isn't measured on time spent in the office, so please talk to us about your flexible working needs. We have many sites across the UK, so whether this be working from home, logging on from another office or working part time then we would love to hear from you!

PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

Your application will be treated in the strictest confidence.

You may have experience of the following: Account Handler, Account Executive, Insurance Account Handler, Corporate Account Handler, Account Management, Business Development, Business Development Executive, Account Management, Insurance Advisor, etc

Company Description

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