Telesales Executive

Full Time
Job Sector:
Marketing / Media / PR / Events, Sales
Swindon / Wiltshire
Salary description:
£9.08/ hour Plus Commission
Start Date:
Job Ref:

Job Title: Telesales Executive

Location: Swindon

Salary: £9.08 Per Hour plus excellent commission structure

Hours: 36 Hours - Working Hours: Monday - Thursday 08.30 - 17.00 Friday 08.30 - 15.00

Do you have Previous telesales telemarketing experience?

Do you show maturity and integrity at work?

Are you resilient and target driven?

Do you have a great work ethic and want to always do your best?

An exciting opportunity for the right candidate who demonstrates the below attitudes:

* Drive to achieve - You will be expected to hit and achieve targets

* Building Relationships - To be able to build rapport quickly with customers

* Customer Focus - Always have the customer at the heart of what you do

* Interpersonal & Influencing - To be able to understand customers' needs and influence

* Judgement & Decision Making - Be able to listen for key points and understand next steps required

* Team Working - You will be part of a fun and vibrant team where you will need to be a team player

Core Responsibilities:

* Delivering excellent customer service by telephone, email and webchat.

* Providing customer with a solution to their query while engaging them with the service.

* Achieving set targets relating to 1st call resolution, productivity and Quality assessment expectations.

* Take ownership of resolution without the need to pass the enquiry on to other teams

* Excellent interpersonal and communication skills both written and verbal

* Knowledge of customer service principles and practices preferably gained at Contact/Call centre

* Good level of computer literacy (MS Word, MS Excel, Salesforce systems and New Voice Media system)

* Must be able to multi-task, be flexible and detail orientated yet see the bigger picture

The Package:

* Free Refreshments

* Up to 28days holidays per annum

* Career Progression opportunities

* Childcare Vouchers

* Online discounts

* Inhouse incentives

ContactCORP Ltd are acting as an employment agency in regard to this role

Company Description

Closing Date:

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