Collections Officer

Full Time
Job Sector:
IT / Technology
Bristol North / South Gloucestershire
Salary description:
£18000 - £20000/ annum £18, 000 - £20, 000 depending on expe
Start Date:
Job Ref:

Collections agent
LOCATION: Gloucester
SALARY: £18,000 - £20,000 depending on experience
Spanish Speakers required.
As a Collections Agent at Intrado, you will be responsible for chasing payments from customers via telephone or email, while delivering exceptional customer service to our English and Spanish speaking customers.
Tasks include:
· Maintain customer account databases.
· Reduce debtor days
· Assist in the maintenance and improvement of debt collection procedures
· Post / e-mail copies of invoices to customers
This role offers a unique opportunity to build a career within an accounting team without the requirement of formal qualifications. You will be given the chance to work and grow within an International organisation at the forefront of communication technology.
We will ensure you receive the required training to be confident in our processes, systems etc. to allow you to deliver exceptional customer service at all times.
What you'll bring…
· Fluency in English and Spanish with confidence to communicate effectively in a professional, B2B environment
· Confident reaching out to clients
· Excellent written and verbal communication skills
· Ability to interpret and analyse information and communicate this effectively
· Organisation and problem-solving skills
· Strong attention to detail
· Previous experience of Debt Collection, or similar role within a financial setting is advantageous but training is offered
Who are Intrado…
Connecting people with each other and the right information is mission-critical. But with an increasingly complex world generating exponentially more data, it becomes ever harder to see through the noise. Intrado develops innovative, cloud-based technology to make it easier, more effective and efficient to deliver connections that count in this increasingly complex world.
Our solutions connect people with each other, and the information needed to gain insights for better decisions on the issues that matter most.
At Intrado, we place a lot of value in giving our clients the solutions and support they need to operate efficiently and successfully. But that same desire to set our customers up for success applies to our employees as well. Our company culture is focused on inclusivity, innovation and empowerment. And our philosophy is simple: positive, successful employees will result in a positive, successful company.
Intrado will equip you with the tools to help you progress your career. Couple this with a strong, team culture and positive work environment you can start every day knowing you are making a difference in a company that values you!
what's next…
Qualified candidates will be contacted by a member of our in-house recruitment team to kick-start the recruitment process (preliminary assessments and/or telephone interview). If you are a possible fit, you will be invited to meet with a few key individuals on-site in order to help you get a full understanding of the team and the position. Our goal is for you to get to know us as we get to know you.
Apply now to join our successful team.
At Intrado we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds

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