3rd Line IT Support Engineer

Full Time
Job Sector:
IT / Technology
Salary description:
£35000 - £42000/ annum Benefits
Start Date:
Job Ref:

3rd Line IT Support Engineer - £35,000 - £42,000 p/a - Central Bristol

The CPS Group are currently working with an interesting company that is going through a period of rapid growth based in Central Bristol. The client is committed to delivering excellent customer service and are looking to expand their services monthly.

The successful candidate will provide effective 3rd Line IT support across all aspects of the business to a variety of clients in the United Kingdom. This position gives the successful candidate unrivalled exposure to a wide variety of technologies providing a great development opportunity. If you are a hardworking, highly technical 3rd line engineer with excellent customer service skills then this is the role for you.

What you will be doing:
*3rd line technical support responding to issues that have been logged or escalated through the Service Desk relating to incidents across the customer estate.
*Making recommendations for continual service improvement through adoption of new technologies.
*Creation and maintenance of standard builds for the project and support teams to use for all software and hardware deployments.
*Carrying out office based and remote office based technical implementations including server, network and application deployments, working alone or as part of a team.

You will be expected to have most, if not all of the following experience -

*Good technical knowledge of Virtualisation, Enterprise Storage, MS Windows Server 2012/2016/2019, Networking, Exchange, Active Directory, Windows Network Services.
*Deploying and supporting multi node Microsoft Hyper-V / VMWare clusters
*Experience of project implementations working to deadlines.
*Experience of deploying and maintaining switch infrastructures including Cisco.

This is an outstanding opportunity to join a company offering real opportunities for career progression & development.

To find out more, please send in an updated CV along with a covering letter detailing your suitability to the position to (url removed)

By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://(url removed)/company-policies

Company Description

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