Customer Scheduler (shift work)

Contract:
Temp to Perm, Temporary
Category:
Full Time
Job Sector:
Call Centre
Region:
Unspecified
Location:
Bath / North East Somerset, North Somerset
Salary description:
£9.00 - £10.00/ hour
Posted:
04/03/2020
Start Date:
ASAP
Recruiter:
Anonymous
Job Ref:
856156937

Seeking a highly organised, customer focused individual to work a shift pattern in Bath for six months

Your new company
A sought after Bath employer, with a highly respected brand and state of the art offices based outside the centre of Bath with parking available.

Your new role
To manage diaries and schedules for individuals working out in the field. Taking calls from customers reporting any faults and arranging for individuals to investigate any issues. This is a busy and varied role, where you will need to be an effective problem solver, capable of multi-tasking whilst being an excellent communicator.

Working at the nerve centre of a innovative and structured organisation that offer a supportive and friendly team atmosphere with some long standing members of the team to assist new employees. A four week training and induction programme is given to all new starters.

It is an eight week rota, with the majority of shifts lasting twelve hours. Timings can vary from 7am to 7pm through to 10am to 10pm. Due to the long hours, ample time off is given with most individuals experiencing six consecutive days off in any eight week rotation. If interested please contact me for an example of the shift pattern to see if this exciting opportunity is right for you.

What you'll need to succeed
You will need to be quick thinking, with a positive outlook and a desire to do your best. Strong customer service skills are also key for this role, you will need to be a customer focused individual able to keep calm under pressure.

An understanding of MS Excel is also a requirement for this role. Someone who has worked with customer databases or CRM systems would be desirable. If you have a rough understanding of local geography around the Bath & Bristol areas this would also be an advantage.

What you'll get in return
An opportunity to work from a well known and reputable employer and hone your skills and gain more experience in an office setting.

You will also be joining a friendly and well established team. Where shifts are often swapped to suit the respective individual and a genuine team player ethos is adopted by all.

Parking and good public transport links are also available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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Company Description

Closing Date:
01/04/2020

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