Customer Service Executive

Contract:
Temp to Perm, Temporary
Category:
Full Time
Job Sector:
Call Centre
Region:
Unspecified
Location:
Swindon / Wiltshire
Salary description:
£8.50/ hour holiday
Posted:
15/10/2019
Start Date:
ASAP
Recruiter:
Anonymous
Job Ref:
774488407

Customer Service Advisor

£8.50 per hour + holiday

Malmesbury, Wiltshire

Temporary Assignment for 3-6 Months

Are you an experienced Customer Service Advisor? Do you enjoy a varied and busy customer service position where every day is different? If the answer is YES, then this could be the temporary opportunity for you!

Due to an increase in business, my client is currently seeking an experienced Customer Service Advisor to join their busy team in Malmesbury for the next 3-6 months. You will be receiving inbound calls from customers, ensuring that the highest level of service is always upheld.

Duties:

Liaising with customers via telephone, web chat and social media
Resolving customer queries and complaints
Processing customer order
Suggesting appropriate add-ons to orders
Assist the department to work towards team KPI's
Updating and maintaining the in-house database
Entering information on Excel spreadsheets
General administrationPerson Specification:

Previous customer service experience
Professional, confident telephone manner
Excellent attention to detail
Sound knowledge of Microsoft Office
Excellent communication and organisational skills
Able to work to deadlines and under pressureHours of work will be Monday to Friday 8am - 5pm with 1 in 4 weekends.

Due to the assignment starting shortly, candidates will need to be immediately available.

*Due to the location of the client, having your own transport would be beneficial*

The client offers a modern, vibrant and enjoyable open plan working environment, where you will receive excellent training and support - there is also free on-site parking!

CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application. Rest assured you will be fully supported throughout the process

Company Description

Closing Date:
12/11/2019

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