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Trade Counter / Sales Office Assistant (Trainee Sales Representative)

Full Time
Job Sector:
Administration / Office Work, Logistics / Transport, Retail, Sales
Bristol, Bristol North / South Gloucestershire
Salary description:
£19k package
Start Date:
Richards Flooring Supplies
Job Ref:

Trade Counter/Sales Office Assistant

(Trainee Sales Representative)

Location: Cribbs Causeway, Bristol

Salary: £19k package


Richards Flooring Supplies is part of Mercado Group, the country’s leading distributor of Floor Coverings. Our customers are independent retailers and contractors, located throughout the United Kingdom within established sales territories.  

We currently have a vacancy for a Trade Counter/Sales Office Assistant with the talent and motivation to progress to become a Field Sales Representative of the future. This excellent opportunity is based at our busy Trade Counter on Cribbs Causeway in Bristol and exists as a result of internal promotion.

Key tasks:  

  • Ensure the trade counter customers are served quickly and efficiently.
  • Ensure telephones are answered promptly, and orders taken accurately and priced correctly.
  • Process e-mail and faxed orders.
  • Learn all aspects of the Trade Counter & Sales Office function
  • Develop excellent product knowledge.
  • Develop excellent working relationships with our customers and field based team.
  • Maintain stock levels and merchandising within the trade counter and showroom.
  • Some warehouse duties, including stock taking and assisting customers with loading.
  • Support the trade counter manager in developing sales.
  • Learn sales techniques and adapt to your own personality.
  • Accompanied working with existing representatives in the field.

The successful candidate will:

  • Be highly motivated and keen to succeed and progress within the business.
  • Have an excellent attendance record in previous roles.
  • Be educated to a good standard at GCSE level, and will ideally have achieved good grades at ‘A’ Level, though common sense and an excellent work ethic are more important!
  • Have the ability to communicate with customers and colleagues at all levels.
  • Be well-organised, methodical and calm under pressure.
  • Have a good understanding of IT systems including Excel, Word and e-mail, (training will be given on our in-house system).
  • Aspire to succeed in a career in Sales and want to progress to a field sales role in the future.
  • Be flexible to meet the needs of the business.

Knowledge of flooring products is not essential, but would be an advantage, as would experience of a similar working environment. A forklift licence would also be an advantage.

Mercado offer a full benefits package, which includes excellent salary structure including bonuses, sick pay scheme, pension scheme and life assurance.

Please apply online and send your current CV / Cover Letter and any further documents supporting your application.

Company Description

Richards Flooring Supplies is part of the Mercado Group, the country’s leading Distributor of Floor covering in the UK. Our customers are Independent Retailers and Contractors located throughout the country.

Closing Date:

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