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IT Service Desk Technician

Contract:
Permanent
Category:
Full Time
Job Sector:
IT / Technology
Region:
Bristol/Bath
Location:
Bristol
Salary description:
£23k per year + Benefits
Posted:
14/11/2018
Start Date:
ASAP
Recruiter:
Alexander Mae
Job Ref:
KR70000

IT Service Desk Technician
South Gloucester / Bristol outskirts (with parking)
Car required due to shifts and location
£23k + Superb Benefits

My client a well established market leader is looking for an IT Service Desk Technician to provide essential support for their internal and external customers.

As part of a small, friendly team you will carry out time-critical checks on computer software and processes whilst delivering efficient telephone support for many computer system users.

You will also handle daily computer security and help resolve system alerts, liaising with teams across the company.

A good knowledge of Microsoft operating systems and Office products is important. Some experience with Linux operating system and or Oracle database would be useful but not essential. You'll also be a good team player, but comfortable with working alone at times under pressure.

You must have superb communication skills, excellent attention to detail, and strong academic achievements to include A'Levels and Degree and solid customer service experience along with a passion for IT. You may have experience of the following: 1st Line Support, Helpdesk, Service Desk Technician, Helpdesk Technician, 2nd Line, IT Support Engineer, Systems Administrator, Network Engineer

Superb benefits include; Structured in-house training; Events and social activities; Employee Assistance Program (confidential free advice and access to counselling); Great working environment, including breakout areas, a games room and innovative new office space & free on-site car parking; Casual dress code; Non-contractual discretionary bonus scheme; Discounted gym memberships and in-house weekly yoga classes; Private Medical insurance with BUPA & Healthshield; 23 days annual leave + 8 days bank holidays.

FULL TRAINING WILL BE PROVIDED: Please note that the "Shifts" will not commence until training completed approx 3 months - in the meantime the shifts will be a mix of 9am - 5pm, 6am - 2pm and 2pm - 10pm.

Rotational Shift Pattern; Monday to Sunday, which will consist of 2 day shifts on, 1 day off, 2 night shifts on, 3 days off.

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:
13/12/2018

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