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Graduate - IT Service Desk Technician

Full Time
Job Sector:
IT / Technology
Salary description:
£23k per year + Benefits
Start Date:
Alexander Mae
Job Ref:

Graduate IT Service Desk Technician
Opportunity for Graduates to kick start IT career
South Gloucester / Bristol outskirts (with parking)
Car required due to shifts and location
£23k + Superb Benefits

My client a well established market leader is looking for a Graduate Service Desk Technician to provide essential support for their internal and external customers.

As part of a small, friendly team you will carry out time-critical checks on computer software and processes whilst delivering efficient telephone support for many computer system users.

You will also handle daily computer security and help resolve system alerts, liaising with teams across the company. If you have recently left University or College and can demonstrate the right technical knowledge and communication skills my client will be interested to hear about you...

A good knowledge of Microsoft operating systems and Office products is important. Some experience with Linux operating system and or Oracle database would be useful but not essential. You'll also be a good team player, but comfortable with working alone at times under pressure.

You must have superb communication skills, excellent attention to detail, and strong academic achievements to include A'Levels and Degree and solid customer service experience (either call centre or retail) along with a passion for IT

Superb benefits include;

Structured in-house training; Events and social activities; Employee Assistance Program (confidential free advice and access to counselling); Great working environment, including breakout areas, a games room and innovative new office space & free on-site car parking; Casual dress code; Non-contractual discretionary bonus scheme; Discounted gym memberships and in-house weekly yoga classes; Private Medical insurance with BUPA & Healthshield; 23 days annual leave + 8 days bank holidays.

FULL TRAINING WILL BE PROVIDED: Please note that the "Shifts" will not commence until training completed approx 3 months - in the meantime the shifts will be a mix of 9am - 5pm, 6am - 2pm and 2pm - 10pm.

Rotational Shift Pattern; Monday to Sunday, which will consist of 2 day shifts on, 1 day off, 2 night shifts on, 3 days off.

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:

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