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Client Relationship Manager / Account Handler

Full Time
Job Sector:
Administration / Office Work, Call Centre, Financial Services / Insurance, Sales
Salary description:
£23k - 25k per year + Bonus + Benefits
Start Date:
Alexander Mae
Job Ref:

The Company:
A company that truly value their staff and believe that the people they employ are the reason for their success! It is a fun, open plan environment that is based in central Bristol, a company who are focused on service delivery and service excellence.

The Role:
To provide customer service to each of the clients for which the Client Relationship Manager / Account Broker has responsibility whilst continuing to maximise client retention, enhance the revenue stream from the existing client base and deal with business renewals.

Key responsibilities;
To review and provide technical advice and opinion on Clients' and Prospects' insurance programmes
To put together Client Prospect risk presentations to forward to Insurers and to negotiate insurance premiums and cover with Insurers in line with Client requirement
Client business retention by efficient and prompt handling of all matters, day to day enquiries, renewals etc
Review insurer placements to ensure that best advice is offered at all times
Offer appropriate premium payment options
Maintain and increase profit from existing client bank as evidenced by retention rates and commission
Develop strong relationships with key suppliers as evidenced by account size and profitability
Increase client base through actively seeking recommendation and referral
Operating in accordance with FSA and company processes

The Person:
Previous client relationship management experience required
Commercial Insurance experience would be advantageous but not essential
Cert CII or above desirable
Excellent problem solver
Self Motivated and driven to achieve results
Excellent communication skills, communicating, influencing and relationship building
Good organisational skills to ensure that company processes and procedures are put in place

The Salary: c £23k - £25k + Quarterly Bonus
The location: Central Bristol
The Hours: Monday to Friday between 9am - 5pm
The Benefits: Amazing benefits which include; Contributory pension, 22 days holiday raising to 25, Salary sacrifice Flexi benefits to include buy and sell holiday, increase pension contribution, IT products, cycle to work, dental and health care and childcare vouchers etc along with a lovely working environment and office facilities.

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:

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