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Account Manager - Bristol

Full Time
Job Sector:
Salary description:
£28k - 32k per year + inc Bonus / OTE
Start Date:
Alexander Mae
Job Ref:

Account Manager

The Company
Our client is a well-established probate and estate administration company whose aim to ensure they offer a seamless and straightforward service for customers and families in their time of need.

The Job:
As an Account Manager you will support the Business Development Managers, it is an outbound, very proactive role, engaging with lots of varying business partners and partner brands, some existing clients, some lapsed / dormant clients, however, NO COLD CALLING . Following up with clients after their attendance on Webinars or clients that have interacted through marketing communication, need to be very proactive, professional able to build excellent rapport.

Our client is open minded about candidate's sector experience, in this role they will liaise with the following industry sectors; Financial Services - IFA's, Wealth Managers, Will Writers and Solicitors.

To build, nurture and maximise business partner relationships and seek out new opportunities. This is a desk based sales role where you will be responsible for building, nurturing and maximising business partner relationships over the phone across all services. You will work in line with strategy plans as set out and agreed with the Head of Business Development and Corporate Partnerships Manager in order to create lead generation to meet business objectives / targets.

Identify and maximise return from account opportunities. Work closely with the Corporate Partnerships Managers/Business Development Managers to set out required activity to help fulfil the above. Liaise with all areas of the business to ensure we deliver in line with the business partners needs and maximise the opportunity. Provide support to client services to ensure the opportunities are converted.

There is no cold-calling in this Account Management role....

Key Responsibilities:
-To take responsibility for and be held accountable for business growth targets
-Identify and create new business partner relationships
-To manage business partner relationships through desk based sales
-To support field based sales staff in relationship management, make follow calls from events, arrange
appointments where appropriate and provide required documentation as required
-Work with marketing to understand when campaigns are going out and ensure activity is aligned with the marketing messages
-Develop and maintain strong, long-lasting relationships with our business partners
-Ensure a timely and successful service delivery in line with partnership requirements and objectives, maximising the opportunity whilst maintaining quality and customer service
-Work constructively with all internal departments to resolve any day to day issues

The person:
Ideally you will come from a background in lead generation, sales, account management, sales process and customer experience

The Benefits; Excellent holiday entitlement, income protection, death in service, company pension, private healthcare, season ticket loan, cycle to work scheme, childcare vouchers

The hours: 37.5 hours per week -Core hours 9am - 5.30pm Monday to Friday

The location: Bristol

The Salary: £22 - £26k + £6k on target bonus + Superb Benefits

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:

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