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Sales Advisor - Bristol

Full Time
Job Sector:
Administration / Office Work, Call Centre, Financial Services / Insurance, Legal, Sales
Bristol, Bristol City Centre
Salary description:
Starting at £22, 000 pa + £12, 000 OTE pa
Start Date:
Orange Recruitment
Job Ref:

Sales Advisor (Client Service Consultant)
Starting at £22,000 pa + £12,000 OTE pa

Our client is looking for talented, dedicated and pro-active individuals, with a passion for providing excellent customer service and B2B consultation to assist them in providing an outstanding bereavement service and the best estate administration service to their clients. You will be joining a business whose sole aim is to help families to move on.

The Client Services Consultant is an integral role to the business, supporting clients and their families and providing guidance in respect of the services they offer. You must be active and engaging with not only their clients but also all other members of the business to ensure that all new estates are on-boarded professionally and efficiently.

This role requires a - 'can do' attitude, great attention to detail and a willingness to learn. Due to the busy nature of this position, time management and organisation are key, as well as a friendly, helpful and positive outlook around the office.

This requirement comes at an extremely exciting time in the business's history and there is potential for motivated individuals to come into the business and make this role their own.

Whilst professional experience is of high importance to them as a business in finding the right candidates, it is of equal importance that they are a suitable fit for the culture they offer as a business. Our client upholds four core values and behaviours: Pro-activity, Professionalism, Pride and Politeness. The right candidates will uphold these values in all aspects of their work whilst inspiring their colleagues to do the same.

Job Purpose
As a Client Services Consultant you would be expected to maximise all opportunities and successfully handle enquiries from clients/business partners and turnaround the enquiry to a quote within 24 hours.

You are responsible for effectively managing your lead pipeline to ensure conversion to sales in a timely manner.

You are responsible for ensuring all required sales documentation and relevant paperwork required to carry out the service is collected and manage this process through so there is a smooth transition from sale to service delivery. This in turn will create repeat lead opportunities, introduce the opportunity to cross sell & upsell services. Our client is a fast-paced business and roles change from time to time.
You should be prepared to perform any such tasks or duties that are reasonably assigned to you.

Key Responsibilities

* To own and be held accountable for demanding growth targets
* Ensure consistent delivery against KPIs and stretching targets
* Successful conversion of leads by opening calls positively and professionally, controlling the call to diagnose the services required, moving to quote and sale in a structured way. Helping the client to understand the features and benefits of the services, making it applicable to their needs from strong questioning and objection handling.
* Responsible for all lead management and conversion.
* Providing an excellent end to end customer experience.
* Working closely with key stakeholders with the overall aim of increasing leads/enquiries to positively impact sales per day/month/quarter.
* Clear and dedicated focus on achieving and exceeding the target conversion rate from lead to sale.
* Identifying and convert upsell/cross sell opportunities.
* Aim to quote on every lead.
* All quotes to be fol

Company Description

Orange Recruitment is team of recruitment specialists, with over 10 years of experience. Orange Recruitment was established to provide our clients with an abundance of highly qualified candidates, with minimal costs & minimal hassle.

Closing Date:

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