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Reception & Events Team Leader

Full Time
Job Sector:
Administration / Office Work
Salary description:
£21k - 24k per year
Start Date:
Alexander Mae
Job Ref:

The Company:

Our client is an award-winning, full service, commercial law firm and they are rapidly developing a national reputation for its innovative approach to delivering legal services. They operate in the financial services, leisure, retail & consumer goods, technology & media, renewables, housing and public sectors. Their specialisms are real estate, banking and finance, commercial, corporate, employment, dispute resolution and litigation.

The Job:

We are delighted to be assisting our client for a Reception & Events Team Leader for their centrally based, beautiful offices in Bristol.

This role sits within the facilities team and are responsible for the smooth running of various day to day activities including switchboard, the conference suite, catering, post, archives, document services, office moves, security, health & safety and many other support functions.

Responsibilities will include:

* Supervise and lead the Bristol based reception team to support the successful front of house services.
* Maintain cover of the Conference Suite area between 8 am and 6 pm with a shift rota.
* Create a welcoming environment and provide a professional front of house service for visitors and people
* Greet and welcome clients and visitors in a professional manner.
* Set up all IT and AV equipment including laptops, plasma screens, DVDs, webinars and Skype meetings for each meeting, as a team
* Ensure conference rooms are organised for events in conjunction with Business Development. Liaising with Business Development team and to assist with the delivery of events as they occur. (This may require some flexibility with work hours on occasion for attendance at early morning or evening events.)
* Process meeting room bookings using Rendezvous software with all booking requests
* Supervise all meeting suite team members.
* Co-ordinate shifts for the day to day running of the meeting suite.
* Oversee the booking of the 15 multi-functional rooms.
* Take ownership of reporting and rectifying any damage or faults in the rooms.
* Manage and be involved in the checking of meeting rooms prior to and when vacated by clients, ensuring the rooms are cleared and set up for the next meeting.
* Take ownership of troubleshooting technical issues with the IT and AV equipment.
* Work closely with the events team and to be able to organise and execute events.
* Process invoices directly related to the meeting suite.

The Person:

For this role our client is looking for someone ideally with the following skills & experience:

* Excellent client care skills with the ability to deal with clients and employees face to face and on the telephone and able to take control of situations, remain calm and put people at ease.
* Ability to work and deliver a service encompassing the firm's core brand values.
* Excellent communication skills with a confident manner being polite and friendly at all times.
* Experience of hosting or assisting with events.
* Ability to multi-task and prioritise demanding work schedule effectively.
* Ability to maintain confidentiality at all times.
* IT and AV skills with knowledge of Outlook, Word, PowerPoint and Excel.
* Familiar and knowledgeable about the business and people of the firm.
* High level of personal presentation at all times.
* Confident to wear provided uniform.
* Adaptable and hard working.
* Ability to demonstrate a continuing desire to acquire knowledge, skills and attitudes to

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:

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