Rail & Hotel Booking Consultant
The Company:
Our client is a travel management business, who genuinely care about their clients. They believe in providing consistency and building good relationships with each client and they find that this establishes trust and confidence. They want their staff to understand and take pride in excellent customer service.
The Job:
On behalf of our client we are seeking a Rail and Hotel Booking Consultant to join their friendly, busy and successful team based in central Bristol.
Duties will include:
* To receive and process quickly, efficiently and accurately, all reservations for rail and car rental, complying with company procedures achieving a high level of customer service standard.
* Responsibility for processing UK & Overseas Rail Travel to include Eurostar and Ferries
* Printing tickets and quality checking all documents.
* Making hotel reservations using suppliers
* Source best hotel available and convenient for customer specification.
* Manage on-line Hotel booking
* Make Car reservations
* Ensure all invoices issued are correct and distribute
The Person:
For this role our client is looking for someone with the following skills and experience:
* Co-operate with all members of staff in a courteous and helpful manner.
* Attend promotional activities where possible and team meetings.
* Must have the ability to handle reservations accurately
* Use the telephone clearly and efficiently.
* Work quickly and accurately, prioritising work accordingly.
* Work under pressure. Good understanding of technology. Maintain systems accurately.
* Co-operate with all staff in a professional manner.
The Hours: Monday - Friday
The Location: Central Bristol, no car parking.
The Salary: Up to £17,000
Company Description
Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.
