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Business Systems and Procedures Administrator

Full Time
Job Sector:
Administration / Office Work
Swindon / Wiltshire
Salary description:
£18k - £23k subject to experience
Start Date:
Orange Recruitment
Job Ref:

Business Systems and Procedures Administrator
Salary £18k - £23k subject to experience
Monday-Friday 8.30am-5.30pm (40 hours pw)
Trowbridge, Wiltshire (BA14 8RH)

Job Description
As a Business Systems and Procedures Administrator you will be part of the busy support desk and you will provide first line support to the business's internal systems, this is a diverse role where you will be splitting your time across a mixture of support ranging from face-to-face to remote and document based.

You will provide support for the business management systems, office applications, create new users and provide training. You will also be responsible for maintaining company documents through creation and amendment ensuring the QA process is followed.

Training will be provided to allow you to assist our users, enabling them to use the systems to their full extent.


* Responding to user queries via helpdesk, email, or phone
* Resolving problems with software
* Writing, editing, and revising user guides/ business process flow charts
* Writing, editing, and revising company documents
* Providing assistance for general questions and problems
* Assist the Business Systems Manager and other IT members with adhoc projects and tasks


* Dealing with complex administrative procedures
* Strong administrative and data entry skills with good attention to detail
* Proficient in MS Office ideally including Excel, Word and visio
* Ability to troubleshoot and diagnose problems
* Good customer service skills with patience and understanding
* Previous software support experience and familiarity with the operation of a busy office environment

Who would this role suit?

* Ability to use own initiative, act unsupervised and work as part of a team
* Good communication (written and oral) and interpersonal skills and an ability to work effectively with both technical and non-technical personnel
* Excellent organisational abilities to include the ability to prioritise workload whilst multi-tasking
* Ability to make logical decisions
* A strong work ethic
* Self-motivated, enthusiastic and a 'can do' attitude
* Flexible to cope with change and be proactive
* You will be educated to A level standard, BTEC or equivalent in an IT capacity and be self-motivated, forward thinking and eager to learn

If you believe you have the right skills and work ethic then please submit your C.V. with current earnings online today.

Company Description

Orange Recruitment is team of recruitment specialists, with over 10 years of experience. Orange Recruitment was established to provide our clients with an abundance of highly qualified candidates, with minimal costs & minimal hassle.

Closing Date:

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