Data Insight Manager

Full Time
Job Sector:
IT / Technology
Swindon / Wiltshire
Salary description:
Start Date:
Zurich Insurance
Job Ref:

Location: Swindon or Farnborough

The opportunity:
We have an exciting opportunity to join our Marketing team as a Data Insight Manager. You will take a lead on ensuring that the business is able to unleash and exploit the latent potential of customer data to improve customer and intermediary outcomes, inform decision making and optimise business performance. We feel that the best employees - and the ones we want to work with - are self-starters who work well with others, engender enthusiasm every day and bring fresh thinking to our ambitious growth plans.

Key Responsibilities:

* Putting the consumer at the heart of the business by delivering actionable data insight that impacts business decision making

* Being a Marketing subject matter expert on the Zurich data landscape - understanding the different sources of data that exist across the business as well as how and where they come together

* Defining and implementing frameworks, processes and systems to optimise the effectiveness and efficiencies of the data environment in which the enriched customer data is stored, accessed and analysed

* Identifying external data sources to enrich Zurich customer data sets

* Using statistical software to manage, analyse and organise information

* Analysing and interpreting data to identify patterns and implications

* Delivering clear and challenging observations in terms of customer, broker and market trends, opportunities and risks

* Preparing detailed analysis with clear high level take-outs and present to senior marketing stakeholders and/or key business stakeholders

* Providing regular standard data driven market intelligence information to the market insight team regarding the external business & individual landscape

* Selecting and managing 3rd party vendors as required

* Providing leadership and guidance to the operations function on marketing data requirements

* Where appropriate, liaising with UK, European or Global colleagues to share best practice

* A desire to explore new and innovative approaches that provide appropriate answers to our business questions.

Your skills and experience:

* Be familiar and confident using a broad range of data approaches to unearth consumer insights

* Have a degree or higher qualifications in Marketing or a related field and 6-10 years of experience

* Be efficient and effective in the delivery of data driven insights for businesses which leads to improved operational performance and customer outcomes

* Be able to demonstrate a flexible and co-operative approach towards changing business needs

* Provide evidence of collaboration with marketing/business colleagues

* Be able to cope with change in a fast moving environment with varying workloads and pressures

* Excellent communication skills - written and verbal

* Strong commercial acumen

* Collaboration and facilitation skills - ability to bring the right people together

* Ability to support culture change.

The Reward:
In return we are offering an attractive salary plus a generous benefits package including bonus and defined contribution pension scheme. We are committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

Who we are:
Looking for a career that will excite, challenge and inspire you? Thinking about insurance? Perhaps you should. Working for us is a totally different experience to what you probably expect. How do you feel about the things you truly love? Don't you want to protect them in the best way possible? Imagine if you could help people do this all over the world. You'd give them confidence and reassurance by protecting what they love most. This is no easy task. In today's interconnected world, tackling risk is fast, unpredictable and invigorating. You'll have to think on your feet as you manage risks big and small, from flooding to cyber crime. You'll be tackling issues like these in over 170 countries. It's a big challenge, but you'll have a truly diverse network helping you. As part of an international team, every day would provide opportunities to learn, grow and share ideas.

As you make an impact across borders, you'll feel the support of being part of a strong and stable company. A long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

Further information:
At Zurich we believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our 4 million customers' needs to allow us to drive better outcomes. As a global organisation, with an increasingly agile workforce, we're happy to consider flexible working arrangements.

As an equal opportunities employer, Zurich celebrates the diversity of our people and we welcome applications from everyone.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

Company Description

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