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Service Administrator

Contract:
Permanent
Category:
Full Time
Job Sector:
Driving / Motor Trade
Region:
Bristol/Bath
Location:
Bristol
Salary description:
£20000 to £25000 Per annum
Posted:
08/08/2017
Start Date:
ASAP
Recruiter:
Pertemps
Job Ref:
043309334

My client, a long long-established, leading and independent distributor and dealer group for commercial vehicles are recruiting for an experienced service administrator.

You will provide all service department administration including costing and billing, franchise warranty processing and customer contact. Based in St Phillips.

Your role will entail:

- Service costing and invoicing as required including retail, warranty, CVC and R&M billing in satisfactory and timely completion
- Work closely with service department and credit control colleagues
- Maximise service gross profit retention and hours billed
- Timely completion of sub-let and GOP re-billing
- Retain minimum level of service department WIP
- Early identification and raising to manager of concerns or trends which will impact on service performance
- Production of management information and service reports
- Liaison with customers and suppliers as required
- Support and assistance in resolving invoice disputes
- Timely and accurate completion of administration tasks
- Develop good franchise and customer relationships
- Awareness and development of business efficiencies and profit opportunities
- Maximise customer service levels, communication and satisfaction
- Control and minimise labour costs and department expenses
- Work on preventing aged debtor situations

Skills required

- Previous experience in the automotive industry
- Understanding of Kerridge system
- Ability to build and maintain relationships

In return you will receive a salary of £20,000-£25,000 dependent on experience. Working hours are 8am-5pm with an hour for lunch.

If you are interested in this opportunity then please hit apply or email your CV to emma.calderwood@pertemps.co.uk

Company Description

Pertemps have been trading for 30 years here in Bristol and enjoys longevity of staff which continues to contribute to our success in the area. We have long standing working relationships with many clients and candidates and we are always happy to provide testimonials to this effect.


Our core areas of recruitment are: (Temporary and Permanent)


• Call Centre – Inbound and outbound Customer Service Advisors


• Office Support Staff – Administrators, Receptionists, Secretaries, Office Managers, Finance, Accounts, Internal and External Sales Executives and we also provide other specialist recruitment solutions

Closing Date:
16/08/2017

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