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Inbound advisor

Contract:
Permanent
Category:
Full Time
Job Sector:
Call Centre
Region:
Bristol/Bath
Location:
Bristol
Salary description:
£7.50
Posted:
17/07/2017
Start Date:
ASAP
Recruiter:
Pertemps
Job Ref:
043309281

Inbound Customer Service Advisor
Central Bristol
£7.50ph increasing to £8.01ph once fully qualified
Monday - Friday, 9:00am - 5:30pm and 1 in 3 Saturdays

Starting Thursday 27th July

This a temporary to permanent opportunity!

My client who is based in Central Bristol are looking for 4 inbound call centre advisors to assist them with a new campaign, all advisors will be responsible for the delivery of excellent customer service.

Duties:
- Effectively handle inbound calls and make outbound calls
- Ensure that calls are handled in adherence to campaign remit
- Provide a caring and understanding call manner.
- Consistently achieve the relevant call handling quality and technical criteria
- Understand the necessity to gently convert calls to appointments

Skills:
- Good interpersonal, objection handling, influencing, negotiation and closing skills
- Team player
- Good written communication skills
- Excellent IT Skills
- Great telephone manner
- Self-motivated

Experience of working within a care home is beneficial.

If you are interested in this role please click apply or send your CV to Sarah.hewson@pertemps.co.uk

Company Description

Pertemps have been trading for 30 years here in Bristol and enjoys longevity of staff which continues to contribute to our success in the area. We have long standing working relationships with many clients and candidates and we are always happy to provide testimonials to this effect.


Our core areas of recruitment are: (Temporary and Permanent)


• Call Centre – Inbound and outbound Customer Service Advisors


• Office Support Staff – Administrators, Receptionists, Secretaries, Office Managers, Finance, Accounts, Internal and External Sales Executives and we also provide other specialist recruitment solutions

Closing Date:
15/08/2017

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