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Customer Service Representative

Contract:
Permanent
Category:
Full Time
Job Sector:
Call Centre
Region:
Bristol/Bath
Location:
Bristol
Salary description:
£15600
Posted:
14/06/2017
Start Date:
ASAP
Recruiter:
Pertemps
Job Ref:
043309197

Looking for a new opportunity with a global company based in Bristol? Do you enjoy dealing with customers?

What's involved in the role?

This role will consist of taking 50% Inbound Calls & 50% Administration, this will be an extremely varied role!

Daily customer interactions are the key function of this role. Reporting to a Team Leader, each Customer Service Representative is responsible for responding to the day-to-day customer service activities and committed to delivering a high quality service with the aim of ensuring high levels of customer satisfaction.

You will be working Monday - Friday 9am - 5.30pm and receive a salary of £15,600 + excellent benefits: 25 days holiday, an excellent pension scheme, the opportunity to own a slice of the company through the employee share plan, subsidised gym & restaurant on site!

We have a modern newly refurbished working environment and offer great opportunities for career development.
You need to be available to start on Monday 3rd July 2017

Who are we looking for?
We really believe that a 'can do' attitude and bags of potential are just as important as knowledge and work experience.
Passionate about great customer service?
You naturally put yourself in the customer's shoes and you're constantly thinking about the customer experience
Great with people?
You're an approachable team player who can also work independently. You have great communication skills and love to create new working relationships.
Accuracy driven?
You're a devil for the detail and get tasks right, first time and to the deadline.
Results Focused?
You have a track record of achieving results through being motivated and effective in a role.

Following your application we will contact you for an initial telephone interview. The next stage of the application process will be an Assessment Centre.

All successful candidates will be required to undergo the Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including Identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks.

If you are interested in this role please click apply or send your CV to katherine.white@pertemps.co.uk
We will endeavour to be in touch as soon as possible. If you are not successful on this occasion we will keep your CV on file and be in touch when other suitable positions become available.

Company Description

Pertemps have been trading for 30 years here in Bristol and enjoys longevity of staff which continues to contribute to our success in the area. We have long standing working relationships with many clients and candidates and we are always happy to provide testimonials to this effect.


Our core areas of recruitment are: (Temporary and Permanent)


• Call Centre – Inbound and outbound Customer Service Advisors


• Office Support Staff – Administrators, Receptionists, Secretaries, Office Managers, Finance, Accounts, Internal and External Sales Executives and we also provide other specialist recruitment solutions

Closing Date:
22/06/2017

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