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Customer Service Advisor

Contract:
Permanent
Category:
Full Time
Job Sector:
Call Centre
Region:
Bristol/Bath
Location:
Bristol
Salary description:
£19k - 23k per year + Bonus + Benefits
Posted:
26/05/2017
Start Date:
ASAP
Recruiter:
Alexander Mae
Job Ref:
KR445478

The Company
This is a superb opportunity to join a well established, reputable organisation who care about what they do... They have an amazing office environment and are looking for a great team player to join their fun, friendly environment!

The Job
As a Customer Service Advisor you will be the first point of contact for their customers and provide an easy access to a full range of housing related quiries and repairs. You will deal with the customer over the phone as well as face to face and offer a first class empathetic service dealing with their needs.

The person
The successful candidate should be confident, calm and have excellent customer service, but most of all LOVE to help people! You need to be passionate and committed to delivering a right first time service, and work alongside colleages, and liaise with all areas of the business. You will deal with Customers that sometimes have difficulty understanding what they need to do so a patient and caring attitude and approach is an absolute essential!

The Salary
£19,000 to start rising to £23,000 after probabtion

The Hours:
Currently 37 hours per week during the hours of 9am - 5.30pm (and 6pm on a Monday)
In the next 12 - 18 months the company will be introducing an 8am - 8pm shift pattern again 37 hours per week

The Benefits
25 days holiday, annual bonus up to 10% of Salary, gym membership discount

The location
Based in north Bristol but with a requirement to travel to other office in Yate and Kingswood too

Company Description

Alexander Mae are recruitment specialists in Bristol & the South West, whether it's permanent, contract or temporary appointments we can help. We recruit at every level from the first job, returners to work, through to career advancement across diverse industry sectors within the commercial market.

Closing Date:
24/06/2017

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