Parts Telesales Advisor

Department: Parts

Location: Bristol

Salary Range: Basic Salary £27,839 plus 33 days holiday, Life Assurance and other great Company benefits.

Contract Type: Permanent.

TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.

We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking candidate whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.

Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.

• Do you have Parts Advisor experience?
• Do you have excellent communication skills?
• Do you have experience in a selling/customer service environment?
• Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook?

In addition to receiving a competitive salary, for the right candidate this position will offer:

• Industry leading package.
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
• Pension Scheme & Life Assurance.
• Ford Privilege vehicle purchase scheme.
• Discount on Service, Bodyshop and Parts.
• 1 day each year to volunteer for a charity of your choice.
• Cycle to work purchase scheme.
• Access to Perks at Work discount website.

When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.

For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.