Senior Accommodation Manager

We have an exciting opportunity for an experienced leader to join UWE Bristol as a Senior Accommodation Manager on a permanent basis.

The position is key within the Accommodation Services structure to enable the delivery of an excellent service through the management of the Accommodation Manager Team, provision of specialist advice, development of initiatives and operational project management delivering an excellent service to our customers and stakeholders.

The post holder will have regular liaison and collaboration with colleagues across the University and The Students’ Union at UWE.

It is an exciting time to be joining UWE Bristol: our Strategy 2030 sets out an ambitious programme of significant transformational projects to enhance the student experience.

About us:

Accommodation Services provide a home to over 5789 students living within our portfolio and in nominated properties. This role will help deliver a high quality service within a customer-focused environment which operates 24/7/365.  

Our dedicated team of staff provide support and signposting on a wide variety of emotional and practical issues, from issues living with others, behaviour management, homesickness, general wellbeing, engagement with meaningful social activity and connecting students to the services offered by the wider University. 

In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our service delivery to enable an exceptional staff and student experience.

About you:

• You will be an experienced manager with a track record of leading a team to deliver excellent service with a diverse customer base. 
• You will have the breadth and depth of experience in a professional service within a large complex organisation and are able to demonstrate a full working knowledge and proficiency of Accommodation Management.
• You will have experience of project management at operational level or above; being able to manage and schedule operational tasks and projects effectively, ensuring clarity of accountability and performance management.
• You will need to have excellent networking and influencing skills to establish positive working relationships across the university. You will be passionate about people and getting the most from a diverse team.

Where is this role based?

This post is based at our live Frenchay campus where we have invested in the latest facilities and resources to give both our staff and students access to everything they need to succeed.

Why UWE Bristol?

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. Based in Bristol, one of the UK’s most exciting and forward-thinking cities, we are regionally embedded and globally connected, with an established network of employer and academic partners.

We offer a wide range of employee benefits including progressive pay rates, generous annual leave and career average pension schemes as well as retail savings, onsite nursery and opportunities for training and personal development.