Catering Manager - ABC Centre

Join Our Team as a Catering Manager

Location: Based at ABC Centre, Whitchurch Bristol (with the requirement to travel to different sites)

Salary: £29,873.61 - £36,972.47 Based on 35 hours a week (depending on experience)

Hours: 35 hours per week, between 8am and 4pm, Monday to Friday, with occasional weekend working

Are you a culinary professional with a passion for excellence and a knack for leadership? We are seeking a dynamic Catering Manager to take the helm of our catering operations, driving growth and profitability across our three Extra Care Housing sites.

About the Role: 

As our Catering Manager, you will oversee all aspects of our catering services, ensuring that we deliver exceptional meals and service to our residents. This role requires a strategic thinker who can manage resources effectively and uphold the highest standards of food quality and hygiene.

Key Responsibilities:

• Menu Planning: Develop menus that meet the expectations of our clients and customers, ensuring variety and seasonality with locally sourced ingredients whenever possible.
• Team Management: Lead the catering team across three Extra Care Housing sites, ensuring sufficient staffing and high morale.
• Food Preparation: Supervise all food preparation processes, maintaining the highest standards of quality and presentation.
• Customer Feedback: Engage with customers to gather feedback and continuously improve our food and service offerings.
• Professionalism: Maintain a friendly and professional image, fostering strong relationships with residents and visitors.
• Collaboration: Work closely with colleagues to ensure a seamless dining experience and excellent customer service.
• Waste Management: Plan and prepare menus to minimise wastage, contributing to sustainable practices.
• Financial Management: Achieve budgetary targets through a deep understanding of gross profit, selling price, cost price, margins, mark-up, and menu cost calculations.
• Stock Management: Oversee weekly and monthly stock takes, and coordinate stock ordering to ensure smooth operations.
• Health & Safety Compliance: Adhere to health and safety regulations, ensuring all food handling and hygiene standards are met and documented.
• Efficiency Improvements: Develop and implement solutions to enhance efficiency and increase footfall at our sites.

What We’re Looking For:

• Proven experience in catering management, possibly within a multi-site operation.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent culinary skills and a commitment to high-quality food preparation.
• Financial acumen with experience managing budgets and understanding key financial metrics.
• Exceptional organisational and time-management abilities.
• Strong customer service orientation with excellent communication skills.
• Knowledge of health and safety regulations and best practices in food hygiene.

Why Join Us?

• Be part of a supportive and dynamic team dedicated to providing exceptional care and service.
• Opportunity to make a real impact on the dining experiences of our residents.
• Competitive salary and benefits package.
• Room for growth and professional development within our organisation. With a comprehensive and flexible induction provided, with ongoing training and development opportunities to support your career progression
• Equivalent to 33 days of paid annual leave (inclusive of bank holidays), increasing to the equivalent of 36 after 5 years’ service (pro-rata)
• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments)
• Access to the Blue Light Discount Card, offering online and high street discounts
• Free enhanced DBS Check 
• Buy & Sell Holiday Scheme
• Cycle to Work Scheme
• Company Sick Pay - linked to length of service
• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
• £200 Refer-a-Friend reward