Field IT Consultant


Company 

Oakford Technology

Location 

Wiltshire

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£34,000 Per Annum

Job Requirements/Description

Field IT Consultant

An exciting opportunity has become available for a full time Field IT Consultant to join a friendly team based in the Salisbury area. The role is based within our Primary Education services team and will benefit from Hybrid working with the flexibility to work primarily onsite with our customers, out of our stunning office location on the outskirts of Devizes or from home. The successful candidate will earn up to £34,000 per annum plus a company car and additional benefits.

You will be expected to provide with confidence; Technical and commercial guidance, implement/maintain a clear IT strategic vision with the schools, identify/execute improvements and maintain a fantastic rapport with our valuable customers. As a Technical Account Manager, you will be the consistent and driving force to implement significant impactful change for the educators and students within your schools. Your value should shape how our customers use their IT for years to come and maintain this standard.

Candidates should have some experience of working within a Managed Service environment as a consultant/IT Manager or Technical account manager. Ideally you will have worked within a technical position previously, though this is not a hands on technical role, understanding of this area is beneficial to the role.

Role Requirements
Essential

  • The candidate must be able to drive and willing to commute regularly to site in the South West.
  • Enhanced DBS check (conducted by the company and must remain clean).
  • Experience of working in a managed service environment as an Account Manager/Technical account manager or Consultant.
  • Demonstrable ability to see and capitalise on the value in client and colleague feedback.
  • Exceptional communication skills both verbal (In person/remotely/phone) and written.
  • Ability to take ownership of a task(s) and leverage expertise internally to ensure it is completed.
  • Customer obsessed
  • Excellent time management and priority determination skills.
  • Ability to handle a face paced work environment with a varied workload.
  • Ability to confidently engage and advise customers at a senior leadership level.
  • Maintaining a high standard of work and professionalism.
  • Team player Going The Extra Mile (GTEM), providing feedback and supporting colleagues.

Desirable

  • Experience working within Education.
  • Prior experience working in a Technical role.
  • Clear commercial acumen to be applied when needed.

Role Responsibilities

  • Manage and maintain circa 50 Primary Education Customers located across the South West
  • Quarterly consultancy visits to site (or remotely when not possible) with key stakeholders at your schools.
  • Drive and maintain IT Strategic development within your schools.
  • Provide holistic account management and ownership of your schools.
  • Work in collaboration with Heads of department, the school assigned Technician and all other internal key stakeholders to ensure exceptional service is being delivered.
  • Be able to understand and build technical scope and offerings for your customers. Delivering scopes by leveraging internal expertise to deliver projects.

Company Profile

Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation.

We re among the elite in the industry and pride themselves on our integrity, knowledge, and experience. We have a great reputation and are consistently growing the business.

We re already the largest provider of services in this geography but are seeking to build on our existing client relationships while growing more business in the area. We provide great opportunities to learn new skills and with sound growth, the prospects for career advancement are excellent.

The successful candidate will receive the following benefits:

Excellent salary plus performance related pay scheme.

Training and pathways to enhance your skills and career development.

A company vehicle

Up to 24 days paid holiday + Bank Holidays.

Onsite fitness suite.

Childcare, eyecare and cycle to work scheme.

Perk scheme.

Employment anniversary awards.

Company funded social events.

Company contributory pension scheme.

What s next? It s easy! Click APPLY now! We can t wait to hear from you!

Company 

Oakford Technology

Location 

Wiltshire

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£34,000 Per Annum

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