FM Domestic Supervisor

Salary: £24,071 - £25,674 per annum (FTE), pro rata for part time staff

Hours: Full time - 37.5 hours per week (Monday to Friday 14:00 to 22:00 , No weekends)

The post holder will support FM Team Leader Domestic Services, cleaning, auditing, supervising, staff training including use of machinery and covering remote sites across Bristol. Cossham /Cribbs Causeway/Knowle/Frenchay.

As a Working Supervisor, Post Holder requires a Full Clean UK Manual Driving license.  

Main duties of the job

• Support FM Team Leader, working afternoon and evening, be responsible for the day to day control, monitoring, and supervision of all cleaning tasks and schedules within designated areas in alignment to Service Level Agreements and NHS Cleaning Regulations.
• Contribute in the preparation and supervision of shift rotas to ensure service delivery.
• Delegate and prioritise tasks to domestic staff members on a daily basis.
• Carry out staff induction and adhoc training processes and complete within the required timescales, including completing a review meeting with the staff to confirm their successful completion.
• Communicate daily with Team Lead communicate operational activities and requirements.
• Communicate any exceptional issues to Team leader in a timely manner e.g. lack of resource to carry out essential tasks.
• Liaise with service users to review and resolve issues arriving and escalate any exceptional circumstances to Team Leader.
• Hold regular Team briefs for FM team staff within your designated areas.
• Manage staff to ensure that PST Uniform and Dress Code Policy is adhered to and that a clean and professional image is always presented whilst on duty.
• Report in to the Team Leader on a regular basis in order to ensure that staff shifts, holidays, absences and training records for all PST staff are fully maintained accordingly.

Working for your organisation

Physical Effort

• Duties involve standing/walking for long periods of time during the shift.
• Duties may involve undertaking physically demanding tasks e.g. unloading cleaning products and stacking in cleaner’s store, the movement of patients.

Mental Effort

• Being aware of health and safety implications involved in duties and their potential effect on others e.g. remembering to use a wet floor sign when cleaning floors, using correct PPE for barrier nursing patient rooms etc.
• At ward level keeping a professional distance from patients and ensuring confidentiality at all times.
• Working to schedules within pre-set time constraints.

Emotional Effort

• Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life.
• In the course of your duties, you will need to be sensitive when coming into contact with patients and members for the public who may be experiencing high levels of stress and anxiety.

Detailed job description and main responsibilities

• To support and be responsible for the allocation of work to the Domestic Staff across multiple sites. Ensuring that a responsive high-quality service is provided to meet the needs of the user. To supervise and work with the Domestic Staff to provide an efficient and cost-effective service, ensuring staff are appropriately deployed and are equipped with the necessary equipment and that the Trust Policies and Procedures are adhered to. 
• Able to liaise appropriately and professionally with own staff and all other service users.
• Responsible to ensure service delivery in line with National Standards of Healthcare Cleanliness 2021.

Person specification

Shortlisting criteria

Essential criteria

• Full UK Driving Licence.
• General Cleaning Knowledge.
• Cleaning skills, experience working in a busy environment.
• IT knowledge- Able to use digital platforms and Microsoft Excel.
• Understand safe systems and health and safety at work.
• Experience managing a team.
• Able to carry out all manual handling task and use cleaning machinery.
• Flexible with location of work.