Team Leader (Offline Sales)
About the Team
We pride ourselves in delivering great results through a combination of hard work, collaboration, and dedication. Working for us is all about making a difference. A difference for our customers and our business. It is about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.
About the role
If you re an experienced people leader, let s talk! You ll need to be passionate about getting the best out of your team and demonstrate the right behaviours to be a real role model to our people.
At Brightside, our customers are truly at the heart of everything we do and our people live and breathe this so you ll need to as well. You ll be someone who can balance a customer focus with a commercial edge, looking for efficiencies and opportunities in your day-to-day role that deliver real business benefits.
Day to day you ll be managing a team of Customer Consultants within a contact centre environment. Your team spend most of their time speaking to new or existing customers and discussing their insurance needs.
The key elements of your role will include:
What is in it for you?
We will provide you with the training and support you need, so you will understand the ins and outs of the products we provide. Your initial training will be a mixture of virtual and on-the-job training, which will all be completed remotely. But our investment in you does not stop there! We believe in developing our people so you can expect continual development in your role as well as further career opportunities.
If you are successful, we will provide you with the necessary, IT equipment to carry out your role from the comfort of your own home.