Technical Officer (Cyclical Team) x2

The Cyclical & Planned Maintenance Team is looking for a skilled Technical Officer who can thrive under pressure, and work in a fast-paced environment. The role will essentially provide back office support to the Project Surveyors, Supervisors and Manager within the Kitchen & Rewire Team and the External Works Team and will also include liaising with site-based operatives and external contractors.

You will work as part of the core team to set up systems and processes to provide an efficient / effective high-quality support for Compliance/Planned Programmes. 

You will be expected to arrange programmes of work, ad hoc and urgent repairs, as well as general office duties as they arise, during operational hours. Excellent communication and customer service skills are essential.

Daily activities could include:

• Planning and arranging the flow of work across planned for external contractors and site based in house resources.
• Loading jobs on computer systems, for in-house and external resources, and rearranging appointments with customers
• Working together with internal colleagues across a range of teams, as well as liaising with external contractors daily, to ensure an effective Planned Programme and Responsive Repairs service is delivered to our residents.
• Correspondence with internal & external customers / contractors / stakeholders.
• Updating databases and systems.
• Monitor and distribute the teams central e-mail mailboxes.
• Provide statistical reports.
• Provide cover in team when required.

You will need to have an eye for detail in carrying out your work, be flexible in your approach and willing to learn new tasks to help the team achieve set targets. In a busy working environment, you will have a proactive approach to workloads whilst also having the ability to be reactive when needed, managing your own workloads. In addition, good communication skills will be required as part of your active engagement with tenants, contractors, trade teams and team members to help in completing daily tasks.

This is an excellent opportunity to gain valuable experience and learn new skills in a friendly and positive environment.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.