Manager of Community

Are you ready to step into a role that's practically perfect in the most delightful way?

Pax8 is on the lookout for a Bristol-based Manager of Community to fly in on an umbrella and bring a touch of magic to our office operations across EMEA… Just like Mary Poppins, you'll be the go-to person for keeping everything running smoothly, from coordinating office activities to managing budgets and fostering a positive office culture. With your exceptional leadership and organizational skills, you'll ensure that our office managers have everything they need to succeed, all while juggling multiple tasks with grace and efficiency.

In this enchanting role, you'll be the glue that holds our Workplace Experience team together, liaising with peers across EMEA and globally to create a harmonious and productive work environment. Your ability to implement and maintain office policies and KPIs will be key to our success, and your knack for problem-solving will keep us on track even when the wind changes direction.

If you're ready to bring your unique blend of business acumen and a spoonful of sugar to Pax8, we can't wait to meet you!

About Pax8

Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support, giving our Partners for the first time a real choice. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.

Our servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience.

We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us!

Your Day To Day In This Role Includes

• Keep the office managers across EMEA happy and supported with regular check-ins, performance reviews, and training.
• Conduct air traffic control of all EMEA offices - make sure team members, visitors, and partners alike have a world class experience attending events, hosting meetings, and collaborating with team members.
• Set and enforce office policies to keep things consistent and compliant.
• Handle the office budget like a pro, keeping an eye on expenses and planning for future needs.
• Work with peers in Workplace Experience across EMEA and globally to share cool ideas. Be a strong local leader who inspires and motivates the team.
• Champion office KPIs to ensure efficient and optimum use of our spaces.

More About Us

Best Companies: Awarded Number 50 in the UKs Best Companies

We win awards for our people's hard work and the positive experiences they have while doing it. For that reason, we are proud to have just been certified as a 'Great Place to Work'.

You'll Be Ideal For Us If You

• Have significant experience in a similar role, including people leadership responsibilities.
• Are a natural delegator; creating a collaborative and productive work environment.
• Have strong verbal and written communication skills to interact with office managers, vendors, and peers globally.
• Are super organised and can coordinate office activities, events, and projects to keep everything running smoothly.
• Class yourself as a problem-solver who can quickly identify and resolve issues to keep office operations running without a hitch.
• Are all about customer focus, prioritising and enhancing the experience for both internal and external customers by understanding their needs and providing exceptional service.
• Manage those purse strings; confident with budgets, tracking expenses, and ensuring cost-effective operations.
• Have experience in developing and enforcing office policies and procedures to ensure consistency and compliance.
• Are skilled in driving office projects and initiatives, promoting a positive office culture.
• Have strong interpersonal skills to build relationships with peers.
• Have a keen eye for detail to maintain office KPIs and ensure all aspects of office operations are running efficiently.
• Are adaptable and can handle multiple tasks simultaneously in a fast-paced environment.

In order to fulfil this role you should be resident in this country with a valid right to work.

We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points! We cultivate an environment where we value and encourage a diverse range of perspectives.

We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!

Salary & Benefits

• Basic Salary £55,000-£65,000 per annum
• Bonus scheme
• 25 days holiday (plus bank holidays)
• Dedicated time for training and personal development
• Unlimited access to LinkedIn Learning
• Private healthcare covered by Bupa
• Dental Plan covered by Bupa
• Health & Wellbeing coaching support
• Life Assurance
• Income Protection
• Royal London Workplace pension scheme
• Pax8 Cycle to Work Support Scheme Available
• Fun and frequent?company and team socials
• Share Options after qualifying period

Designated Office & Working pattern

• Tech set up to support great Home and In-office working
• Hybrid & Home Office Working
• 9-5:30 working hours
• Designated Office: Bristol

Pax8 Bristol Office Environment 

• Amazing brand new offices at The Distillery
• City Centre location within a 5 minute walk from Temple Meads Station
• Set across 3 floors with natural light, break out rooms, balcony spaces and a wellness area
• Games area with X-Box, Table-Tennis, Air-Hockey and Pool Table!
• State-of-the-art Top Brewer Coffee Machines on every floor
• Dedicated desks with laptop dock and two monitors
• Regular social and community events