Online Navigator


Company 

Wessex Garages

Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

Job Requirements/Description

Join Our Team as an Online Navigator at Wessex Garages!

Are you a people person with a passion for delivering great experiences? We re on the lookout for a friendly and driven Online Navigator to join our vibrant Online Team at our Head Office - Pennywell Rd, Bristol.

What You ll Do:

As an Online Navigator, you ll play a key role in connecting with potential customers and helping them on their journey. Your main responsibilities will include:

  • Chatting with customers via online channels or over the phone to understand their needs and guide them towards booking an appointment.
  • Gathering important details about what customers are looking for and keeping track of this information in our sales system.
  • Providing outstanding customer service and ensuring every customer has a fantastic experience with us.
  • Working closely with our sales team by turning inbound enquiries into scheduled appointments.

What We re Looking For:

If you re ambitious and eager to succeed, we d love to hear from you! While sales experience is a bonus, it s not essential what matters most is your attitude and energy.

Here s what you ll need to shine in this role:

  • A positive and determined mindset, with a drive to thrive in a fast-paced environment.
  • A hunger to grow and build a successful career in sales.
  • Great communication and telephony skills you ll be chatting with lots of people!
  • A professional and polished presentation, even under pressure.
  • Strong organisational skills to keep everything running smoothly.
  • Team spirit! You ll collaborate with colleagues to meet shared goals.
  • Flexibility to work within a rotating schedule, including weekends.

Why Join Us?

At Wessex Garages, we re committed to creating a supportive and exciting work environment. You ll have the chance to develop your skills, grow your career, and be part of a team that values your contributions.

We offer the following benefits:

  • 22 days holiday + BHs, increasing with length of service
  • Company pension contributions
  • Discounted car scheme and cycle to work scheme after successful completion of probation
  • Access to wellbeing advice service Menable

Please note:

  • Driving licence checks will be carried out during the recruitment process.
  • We are unable to provide visa sponsorship for this position.
  • Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

Job Types: Full-time, Permanent, Graduate

Pay: From £24,000.00 per year

Additional pay:

  • Bonus scheme
  • Commission pay

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free flu jabs
  • Referral programme

Ability to commute/relocate:

  • Bristol BS5 0TT: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Company 

Wessex Garages

Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

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