Administrative Assistants x2

We are looking for two friendly and enthusiastic administrative assistants to join the East Bristol Reablement Team.

Reablement is a city-wide multi-disciplinary service which facilitates discharges from hospitals in a timely manner and aims to maximise service users’ independence by providing Reablement support in service users’ own homes.

The admin team work with the Reablement Support Assistants, Senior Reablement Support Assistants, Team Leaders and Managers to keep the service running smoothly. Admin tasks include:

• Answering and directing phone calls
• Supporting staff to use smartphones and desktop computers for work purposes
• Preparing and filing service user information documents
• Processing and filing staff leave and expense claims
• Monitoring staff and service user databases, ensuring information is kept up to date

You will need good customer service, organisational and IT skills in order to manage the varied workload and provide an excellent support service to our staff and service users. It is also important that you are able to understand and follow data protection and confidentiality guidelines.

You may sometimes be required to support the teams at our service’s South and North Bristol offices, so it’s important that you are able to follow our service’s standard operating procedures and can be flexible with regards to work location. This role is entirely office-based.

Please note that this role is subject to a Basic DBS Check.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.