Customer Assistant - Christmas - Foods - Bristol Eastgate


Marks & Spencer
Company 
Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Temporary

Salary 

£12 per hour

Job Highlights
  • We are a British value-for-money retailer focused on our own label businesses, including Food, Clothing & Home, and Bank & Services.
  • We are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products.
  • We offer Pension Savings Plan, Share Buy, Sharesave schemes, Life assurance, 20% colleague discount across all M&S products and more.
Job Requirements/Description

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

All the details

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

  • Serve our customers efficiently, both on the shop floor and at service points
  • Keep the store clean and tidy, ensuring that our shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers to understand their needs, make recommendations?and deliver remarkable service throughout their visit to store.
  • Build expert product knowledge to sell and recommend our products and services
  • We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

  • High levels of customer service
  • Committed to delivering excellent work with great attention to detail
  • Open to and acts upon feedback, asking for this regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships by being a good listener
  • Good level of digital capability

Work Pattern

  • Sunday 11:00-15:00
  • Monday 07:00-15:00
  • Tuesday 06:00-14:00
  • Friday 08:00-12:00
Marks & Spencer
Company 
Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Temporary

Salary 

£12 per hour

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