Expired

Application Support Engineer


Lifetime Training Group
Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£40,000 - £45,000 per annum

Job Highlights
  • At Lifetime we work to deliver apprenticeship training solutions that unlock bright futures for people and businesses.
  • Proactively work on change requests and support tickets with business stakeholders, vendors and other members of the IT team.
  • We offer 25 days' holiday rising with service and your birthday off,holiday purchase scheme for those life changing trips and moments.
Job Requirements/Description

Our IT team are searching for an experienced, dedicated individual to join Lifetime Training. You will be an experienced Application Support Engineer who is a self-starter, able to work individually, take ownership of issues using their technical knowledge and natural curiosity to trouble-shoot, identify and implement solutions where documentation is limited. 

What will you be doing? 

You will be providing hands on application support and configuration on several applications: Dynamics CRM, Umbraco Websites, Azure, and Power Platform.

  • Deliver no code/low code changes to Dynamics, Power Platform, Azure and Web applications.
  • Perform system maintenance and configuration tasks
  • Understand release management lifecycle, and perform releases to production environments.
  • Assisting system users with support, application development and testing activities.
  • Provide assistance on key projects for customers.
  • Proactively work on change requests and support tickets with business stakeholders, vendors and other members of the IT team.
  • Continuous service improvement, always be looking to improve ways of working and system functionality and performance.
  • Mentor/train other members of the support team by share knowledge to upskill them

What will you bring to the role?

  • Experience of 3rd line application support (application support and configuration)
  • Analytical and problem-solving skills.
  • Experience of Supporting Dynamics, Power Platform, Umbraco and Azure, or similar platforms (at least 2).
  • Experience of ITIL or Software Development Life Cycle
  • Experience of working with 3rd party SaaS solutions and vendors
  • Experience of system integration and APIs
  • Experience of low code/no code solutions
  • Experience of scripting languages such as PowerShell, JavaScript and SQL queries)
  • Organisational and time management skills.

Giving back to you – our Group Benefits

  • 25 days' holiday rising with service and your birthday off.
  • Holiday purchase scheme for those life changing trips and moments.
  • Long service reward and recognition
  • Enhanced Pension
  • Group Life Assurance – 3 x Annual salary
  • Unlimited access to six Smart Health services including a 24/7 virtual GP
  • Health Cash Plan
  • Access to curated wellbeing content and our Employee Assistance Programme
  • Perkbox
  • To support your work/life balance we give you the opportunity of flexibility within our core working hours (9.00 – 5.30).
  • Enhanced sick pay
  • Enhanced Maternity/Shared Parental and Adoption packages leave
  • A reward programme and recognition programme and annual awards event

Who are Lifetime Training?

Lifetime Training is part of the Lifetime Training Group. As a Group we are passionate about learning and creating life changing opportunities for our learners. We are made up of four unique businesses, two of which focus on apprentice training across a range of professions, one that focusses on awarding qualifications, and one which develops the awarding software.  

We are at the forefront of innovative training and awarding and as a larger group network we can offer a broad range of development opportunities, great benefits and a people focussed reward and recognition offering

Lifetime Training Group
Location 

Bristol

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£40,000 - £45,000 per annum

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