Trainee Customer Facing Parts Service Advisor

Trainee Customer Facing Office-based Position

Location: Portbury Dock depot (near the Gordano services junction M5)

Company: CBL (Clive Barford Ltd), a well-established and successful construction equipment sales & hire business across Southern Britain.

This is a great opportunity for a trainee to start their career in a busy and people-focused sector with excellent career opportunities. If you are a motivated individual and interested in learning exceptional customer service, we would love to hear from you.

The successful candidate will be working in an office with a friendly team, responsible for ensuring that customers receive the highest level of customer service in our parts & service business. Most customers are long-term repeat customers, so the ability to develop strong working relationships is essential.

Responsibilities 

• Manage incoming calls and enquiries from customers.
• Provide guidance to customers, developing long-term relationships.
• Process parts orders, service invoicing, and arrange deliveries.
• Work well with other team members.

You will receive a competitive salary, bonus and excellent company benefits including pension and life assurance.

No agencies please.