Our Manufacturing client based in Bristol is currently looking to recruit Sales Administrators who are responsible for handling all aspects of communication with our customers. This will include:
Key Responsibilities
Responding to customers by phone, email or through selling platforms.
Processing orders received from online selling platforms.
Processing telephone orders and taking payments.
Managing communications with CRM
Answering customers’ support tickets
Raising invoices / credits.
Booking deliveries by pallet network or courier.
Advising customers about our products.
Tracking orders and keeping customers informed.
Handling customers’ complaints
Mailshots and marketing campaigns
Compiling databases of potential customers by market research and contacting them.
Acquiring new customers
Personal
One to two years experience in telephone sales /customer service or marketing would be an advantage
Self motivated and goal orientated
Organised and self disciplined
Responsible and Honest
Positive and Outgoing
Quick learner for our products
Friendly but professional communication style
Excellent attention to detail
Team Player
Keen to succeed
Able to think outside the box and appreciate the wider picture.
