Trainee Assistant Sales Manager

Betfred is the world’s biggest owner-operator bookmaker with a retail estate of nearly 1500 shops.

As a Betfred Trainee Assistant Sales Manager ,you will be responsible for the smooth running of our shops. You will become an expert on betting, and Betfred promotions and will provide advice and guidance to customers to ensure they get the full ‘Betfred’ experience.

Responsibilities

You will:

· Be responsible for managing a team including cashiers and a cleaner within a cash-handling retail environment during appointed times when you manage the shop.

· Actively support your shop manager with the delivery of successful sales campaigns.

· Floor walk to maintain retail standards and enhance customer service.

· Be a key point of contact for customers in your shop, answering questions in relation to betting and Betfred products and minimising any customer issues.

· Use your knowledge/interest in sport to create conversation with customers to ensure they have an excellent experience whilst using Betfred services.

· Engage with customers to ensure they enjoy the Betfred betting experience.

· Process customer bets ensuring information is entered correctly into the till systems.

· Work closely with your team to communicate and promote new Betfred products and marketing campaigns to increase sales for your shop.

· Positively support your shop team with regards to your involvement in sales campaigns.

· Carry out any administrative duties in line with the requirements of your shop.

· Ensure your shop is presented to a high standard at all times, instructing the cleaner where necessary.

· Work to ensure we meet our social responsibilities including adhering to the Think 21 policy and take responsibility of ensuring team members also adhere to the policy.

· Follow company processes to ensure high Health and Safety standards in your shop.

· Adhere to cash handling and bet processing procedures at all times.

· Manage security measures in your shop and ensure that all team members are aware of procedures, and adhere to them at all times.

· Manage the cash control and banking procedures for your shop.

· Liaise with Studio team at Head Office in regards to trading limits and referencing.

· Ensure effective management and guidance of staff breaks when managing.

Job Types: Full-Time / Part-time, Permanent