Defence Business Services (DBS) Deputy Head: Advisory and Casework Service (Grade 6)

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence? 

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. 

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. 

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. 

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.  

Come and join the DBS community today! 

Job description

This position sits within Finance, Procurement and Civilian People (FPCP) function within DBS; FPCP provides a wide range of HR expertise and service delivery, including pay, recruitment and leaving services across MOD and its armed length bodies.

We are looking for a self-driven, highly motivated HR professional to join our fast-paced HR Advice and Casework Service senior leadership team. The post-holder will have responsibility for HR Casework Expert advice and guidance in relation HR Casework processes and Litigation action, conduct, unacceptable behaviours, assurance, operations, and MI.

The MoD is one of four main suppliers of HR casework across the Civil Service through Civil Service HR.

Our Teams of HR Caseworkers provide specialist HR advice to support Employees, Line Managers and other responsible managers and stakeholders across the organisation on a full range of issues in accordance with HR policies and guidance.

The ACS Team is fast paced, busy and a demand lead environment. You will need to be resilient and motivated and have excellent leadership skills and experience with effective stakeholder management.  

As the Senior HR professional within HR ACS, you will have ultimate responsibility for Departmental advice and guidance toward HR policies and procedures, and their practical application. This could include but is not limited to:

• Attendance Management.
• Conduct and Discipline.
• Grievance
• Bullying, Harassment, Discrimination, and Victimisation
• Performance,
• Capability
• Probation
• Employment Tribunals.

There is also a requirement for regular business travel. This may include overnight stays within the UK and Overseas, as business needs require.

DBS supports Flexible Working; hybrid working is adopted within the service; this meets the weekly departmental office attendance standard is 60% in office and 40% homeworking.

During initial training periods this may be increased.

Benefits

Alongside your salary of £67,820, Ministry of Defence contributes £18,311 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options Monday-Friday 
• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service (pro rata). In addition to 8 public holidays per year, you will also receive leave for HM The King’s birthday
• Hybrid working where role permits
• An opportunity to be considered for Reward & Recognition- £250-£5000 per year. 
• Family-friendly policies including- parental leave and adoption leave
• Learning and development tailored to your role
• Professional and personal development of skills
• A culture encouraging inclusion and diversity
• Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
• Special paid leave to volunteer up to 6 days per year